First, KYC verification must be completed — submit a photo of your national ID and a selfie, and KYC is typically approved within 1–3 hours. Once verified, you won't need to go through the process again for future withdrawals. Second, the process is faster when the mobile number linked to your deposit matches the bKash/Nagad number used for withdrawal. Third, withdrawing from a bonus balance requires the applicable wagering requirements to be met — until they are, the bonus portion is held, but your main balance can be withdrawn freely.
The minimum withdrawal amount is ৳300. The maximum daily withdrawal limit varies by account tier — VIP members have a higher limit. Processing may take slightly longer for requests made after midnight in some cases. If a withdrawal takes more than 15 minutes, contact live chat and the support team will check it manually.
Changing Your Email & Display Name: Log in and go to your dashboard → click the profile icon in the top-right corner → select "Account Settings" or "Edit Profile" → update your details and save. Only password confirmation is required for these changes.
Changing Your Mobile Number: Since your mobile number is directly linked to payments, changing it requires two-step verification — an OTP sent to your old number and another to your new one. Enter both correctly and your number will be updated. If you no longer have access to your old number, contact support directly — they'll assist you through NID verification.
Changing Your Full Name: After KYC is complete, changing your full name requires a support request — your name must match your NID. An incorrect name can cause withdrawal issues, so it's best to get it corrected right away.
1. Clear Cache & Cookies: Go to your browser settings and clear your site data or cache. If you have the app, tap "Clear Cache" from your phone's app settings. This fixes most issues.
2. Check for Updates: When a new version of the Flutter Cash app is available, a notification appears on screen at launch. Updating should clear the issue. If you're using the browser version, make sure your browser is kept up to date.
3. Try a Different Browser or Device: If you're having trouble with Chrome, try Firefox or Samsung Browser. This fixes the issue in most cases.
4. Check Your Internet Connection: Live Casino and in-play betting require a stable connection — at least 3G or a reliable Wi-Fi signal is recommended.
5. Restart Your Phone: Running your phone for a long time can fill up its memory, causing the app to slow down. A quick restart may resolve the issue.
If none of the above steps work, contact Flutter Cash via Live Chat with your phone model and a description of the issue — the technical team will assist you.
Technical Security: All transactions are protected by 256-bit SSL encryption. Game outcomes are determined by a certified third-party RNG (Random Number Generator) — with zero possibility of manipulation.
Financial Security: Member deposits are held in a separate secure account, kept apart from Flutter Cash's operational funds. Trusted payment processors such as bKash and Nagad are used for all transactions.
User Experience: Millions of members across Bangladesh use Flutter Cash regularly. Head to the reviews page to read real experiences from real members. Any complaints about payment delays or unfair treatment submitted to support are resolved promptly.
In short — flutter Cash is a trusted platform, but always bet responsibly and only stake what you can afford to lose.
1. Go to the Live Casino Section: Log in to flutter Cash and select "Live Casino" from the menu. You will find Baccarat, Roulette, Blackjack, Dragon Tiger, and many more games.
2. Choose a Game: Baccarat is a great starting point for beginners — the rules are simple, and you just bet on either Player or Banker. Minimum bets typically start from ৳100.
3. Join a Table: Once inside the game room, you'll see the live dealer on screen. Select your chip and click on the betting area within the allotted time — your bet is placed.
4. Result: The dealer will spin the wheel or deal the cards to determine the outcome. If you win, the payout is instantly added to your balance according to the applicable multiplier.
Tips: Start with low bets — 2 to 3 rounds is enough to get a feel for the rules. You can also chat with the dealer via live chat. Playing on a good mobile network keeps the stream smooth.
Log in 7 days in a row to earn a growing daily bonus — starting at ৳50 on day one and reaching up to ৳350 by day seven (amounts may vary; check the promotions page for current offers). Missing a day breaks the streak and resets it back to day 1.
How to Get Free Spins:
1. Log in and look for the "Free Spins" offer on the dashboard or in the Promotions section.
2. Tap "Claim" and the free spins will be added to your account — they'll be assigned to a specific slots game.
3. Go to the designated slots game and play using the "Use Free Spins" option if it appears.
4. Any winnings from free spins are added to your bonus balance and can generally be withdrawn once a wagering requirement of ×20 to ×30 is met.
Free spins typically expire 7 days after claiming — any unused spins after that will be forfeited.
How Often Offers Change:
— Daily offers (e.g. sign-in bonus, daily cashback): reset every day.
— Weekly offers (e.g. reload bonus, Sports cashback): updated every Monday at the start of a new week.
— Monthly & Special Offers: Special promotions run during the Cricket World Cup, IPL, Bangladesh series, or major festivals. These are irregular but tend to come with bigger rewards.
The fastest way to stay on top of new offers:
1. SMS notifications for new promotions are sent to the mobile number registered with Flutter Cash — make sure notifications are turned on.
2. After logging in, new offers are displayed via banners or pop-ups on the dashboard.
3. Directly Promotions Page Bookmark it and check back regularly.
Important: Before claiming any offer, read the expiry date and wagering requirements — if you don't claim it in time, you'll miss out.