Protecting your personal information and financial data at Flutter Cash is our highest priority. This policy explains in detail what data is collected, why it is collected and how it is kept secure.
How flutter Cash takes care of your data — the most important things you need to know
Flutter Cash collects only the information that is necessary — name, phone number, payment details and KYC documents. No excess or unnecessary personal data is collected.
Flutter Cash protects all member data using 256-bit SSL encryption — the same standard used by the banking industry and virtually impossible for third parties to break.
Your data is used solely to operate flutter Cash's services, verify security and fulfil legal obligations. It is never sold to advertisers or third parties.
Flutter Cash uses cookies to improve your experience. They handle session storage and remember your preferences. Cookies can be managed through your browser settings.
Data is retained for as long as your account is active and for any period required by legal obligations. Once your account is closed, you may request deletion of your data.
Every member on Flutter Cash has the right to view, correct, and delete their own data. These requests are processed upon contacting support.
The information required from the time of registration through to active use of Flutter Cash
| Type of data | When It's Collected | Purpose of Use | Type |
|---|---|---|---|
| Name & Phone Number | At Registration | Account Creation & Contact | Mandatory |
| National ID / Passport | At the time of KYC verification | Identity Verification & Age Confirmation | Mandatory |
| BKash / Nagad Number | During Payment | Deposit & Withdrawal Processing | Mandatory |
| Betting & Transaction History | Automatically during use | Dispute Resolution & Security | Automatic |
| IP Address & Device Information | Automatically at login | Fraud Prevention & Security | Automatic |
| Cookies & Session Data | While Browsing the Site | Experience Improvement & Preference Storage | Optional |
| Support Chat History | Support Contact Hours | Service quality improvement | Optional |
Summary: Flutter Cash never sells your personal information to third parties. Your data is used solely to operate the service, maintain security, and meet legal obligations.
This Privacy Policy governs the handling of personal data between Flutter Cash ("flutter Cash", "we") and members ("you", "member") who use flutter Cash's website, mobile platform, or any other digital channel.
By registering with or using flutter Cash, you agree to this Privacy Policy. This policy, together with the Terms & Conditions, forms the complete agreement. If you have any questions, please contact support.
Flutter Cash collects two types of data — information you provide directly, and data generated automatically as you use the service.
Directly collected data:
Automatically collected data:
Flutter Cash uses the data it collects for the following purposes:
Please Note: flutter Cash never sells or rents your personal data to advertisers or any third-party businesses.
Flutter Cash may share member data with the following parties only under limited circumstances and strictly to the extent necessary:
Member personal data is not shared with anyone outside the cases listed above. All third parties in a business relationship with Flutter Cash are required to sign a confidentiality agreement.
Flutter Cash uses industry-leading technology to protect member data:
Flutter Cash's security infrastructure is built so that even if one layer is breached, the next layer keeps your data protected — this multi-layered approach is what makes us resilient.
Cookies are used on the Flutter Cash website. Cookies are small data files stored on your device. Flutter Cash uses the following types of cookies:
You can delete existing cookies or block new ones through your browser settings. However, disabling essential cookies may cause some features on flutter Cash to stop working.
Flutter Cash retains different types of data for different periods:
If you request data deletion, Flutter Cash will process it within 30 days — provided there are no legal obligations requiring retention — and will send you a confirmation.
Every Flutter Cash member has the following rights regarding their own data:
To exercise any of these rights, email support@flutter.cash or reach out via live chat. Flutter Cash typically responds within 7 business days.
Flutter Cash strictly prohibits providing services to anyone under 18 years of age. Personal data of minors is never knowingly collected.
If a parent or guardian believes their minor child has registered on flutter Cash, please contact support immediately. That account and all associated data will be deleted promptly.
Flutter Cash may update this Privacy Policy at any time. If changes are made:
This policy was last updated in July 2026. For any privacy-related questions, contact us at support@flutter.cash.
It is natural to wonder where your personal data goes when using services online — especially when sensitive information like payment details and national ID is involved. Flutter Cash has taken this seriously from day one, not just for compliance, but to earn the trust of its members.
Mobile banking is now part of everyday life for many people in Bangladesh. Providing your bKash or Nagad number means a significant piece of financial information is shared with Flutter Cash. To keep this data secure, Flutter Cash communicates exclusively with designated payment processors through encrypted channels. Payment numbers are stored in Flutter Cash's database in encrypted form — they cannot be read directly.
Submitting a photo of your national ID during KYC verification can feel uncomfortable for many people. Flutter Cash uses this information solely to verify age and identity, and stores it in secure, encrypted storage. This document is never shared with third parties except where required by law.
Many people wonder about automatically collected data — why is an IP address or device information needed? This data is primarily for security purposes. If a login attempt on an account suddenly comes from a different country or an unfamiliar device, that is flagged as suspicious and flutter Cash can detect it automatically. This keeps members' accounts protected from unauthorised access.
In the event of a data breach, flutter Cash will notify affected members as quickly as possible, clearly stating what information was compromised and what steps are being taken. That said, our primary investment is in multi-layered security measures designed to prevent such incidents from occurring in the first place.
Flutter Cash follows a consent-based approach to promotional messaging. If you do not opt in to marketing messages at registration, flutter Cash will only send essential account-related notifications — no promotional SMS or offers. You can update your preferences at any time from your settings.
If you have any questions about this Privacy Policy, reach out directly to flutter Cash's support team. They're available 24/7 via live chat and ready to help. flutter Cash believes in full transparency around data protection — there's nothing to hide, so feel free to ask.
Your data rights as a flutter Cash member
You have the right to request a full list of the data Flutter Cash holds about you. Submit a request to support and it will be provided within 7 business days.
If there is an error in your name, phone number, or any other detail, you can request a correction. Flutter Cash will verify the relevant documents and update your information promptly.
After account closure, you may request deletion of any data held beyond legal obligations. Flutter Cash will process the request within 30 days.
You may object to your data being used for marketing purposes. Flutter Cash will respect that and stop using it for that purpose.
Flutter Cash allows you to download your betting history and account data in a structured format.
If you are unsatisfied with how your data is handled, raise a complaint with support. Flutter Cash takes every complaint seriously and responds within 7 business days.
Have questions about information or transactions on flutter Cash? Find your answers here
With 256-bit SSL protection, bKash & Nagad support, and 24/7 Bangla customer support, flutter Cash is Bangladesh's most trusted betting platform.